YVR's BorderXpress gets innovation award

CAPA Centre for Aviation said it has named Vancouver Airport Authority´s BorderXpress self-service border solution the 2015 Airport Innovation of the Year.

Announced at the CAPA World Aviation Summit in Helsinki, Finland on October 7, this award recognizes the impact of YVR´s industry-leading border clearance solution on the travel experience at airports around the world.

CAPA Centre for Aviation is a leading provider of independent aviation market intelligence, analysis and data services. Its annual Aviation Awards of Excellence reward airlines and airports that demonstrate strategic industry leadership amidst changing industry conditions.

Candidates for the awards are shortlisted by the CAPA team of analysts and aviation partners, and then reviewed by an esteemed panel of judges. A new category for 2015, the airport innovation award is given to the airport or IT supplier responsible for the most powerful information technology innovation in the airport sector.

YVR´s BorderXpress kiosks automate the administrative portion of customs declaration, helping accelerate the process by up to 89 per cent, with no pre-registration or cost to passengers. With this increased efficiency, travellers arriving at BorderXpress-equipped airports experience shorter wait times, less congestion and faster customs processing times.

Instead of filling out a declaration card and taking travel documents to a border officer, passengers use the self-service kiosk to enter their information. This data is sent by encrypted transfer to the government agency, which returns a response in seconds. Receipt in hand, travellers then see a border officer for verification.

First introduced at YVR´s own US pre-clearance facility in May 2013, BorderXpress has been embraced by airports, airlines and travellers around the world. To date, more than 700 kiosks have been deployed at 25 airports throughout North American and the Caribbean, collectively helping more than 50 million passengers safely and quickly clear the border.

Initially limited to Asia Pacific and the Middle East, CAPA expanded the awards in 2012 to include all regions. This year the Aviation Awards of Excellence will be presented at two gala dinners, one for the global industry and one for Asia-Pacific including the Middle East.