Ytel said it has added LeadBeam to the family of built-in apps for X5 Cloud Contact Center.
Designed to increase efficiency across the lead generation industry, LeadBeam optimizes the lead process and allows businesses to maximize revenue opportunities by removing the manual operations of lead fulfilment.
LeadBeam allows lead sellers to use one platform to manage, track, and distribute leads from creation to fulfilment. The main dashboard provides admins customizable views to track key performance indicators specific to their own business. Advanced reporting closes the loop for lead sellers, by providing real-time and historical insight into agent and campaign performance, lead buyer statistics, lead lifecycle, and real-time notifications via email or SMS.
YtelÂ® is a preeminent software company, specializing in cloud-based communications solutions that service businesses worldwide.