As part of World Connection´s continued transformation and growth, Hugo Vignolo, CEO, has announced that Hui Wu-Curtis has joined World Connection as our new President, the company said.
Wu-Curtis will be responsible for World Connection´s overall organizational strategy, driving growth and profitability by supporting the success of our clients.
Wu-Curtis comes to World Connection from Arizona Public Service (APS), where she was the GM of Customer Operations and Strategy. Prior to APS, Wu-Curtis had global responsibility for customer care and servicing at Choice Hotels International. Additionally, Wu-Curtis has two decades of leadership experience in key senior management roles for companies spanning verticals in finance, telecommunication, healthcare, hospitality and utilities.
World Connection S.A. and World Connection LLC is a privately owned global provider of call center, back office, and business process outsourcing services. Founded in 2011, World Connection provides outsourcing services including call centers, customer service, customer acquisition and retention, sales, collections, as well as back-office processing headquartered in Guatemala City. For more information, visit https://worldconnection.com/