WorkWave gets Swiss – US Privacy Shield certification

WorkWave®, a provider of cloud-based software solutions for the field service, last-mile delivery and logistics industries, has announced it has achieved Swiss — US Privacy Shield certification with the US Department of Commerce, the company said.

WorkWave partnered with TRUSTe LLC (“TRUSTe”), a wholly owned subsidiary of TrustArc Inc, to review and verify that WorkWave complies with the Swiss — US Privacy Shield Framework, as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from Switzerland to the United States. TRUSTe will also provide independent dispute resolution services to address privacy-related questions around customer data from users and ongoing access to privacy guidance.

WorkWave serves thousands of businesses across the globe and its achievement of the Swiss-US Privacy Shield certification underscores its commitment to protect the privacy and data of its customers and to comply with cross border privacy and data security regulations and principles.

TRUSTe follows a three-phase process to prepare companies for their Swiss — US Privacy Shield certification, using a combination of experienced privacy analysts and proven assessment methodology powered by the TrustArc privacy technology platform.

Phase I includes a comprehensive review of the company´s privacy practices against the Privacy Shield Principles and creation of a detailed privacy finding report.

Phase II includes a collaborative review of the findings, implementation of remediation recommendations and documentation of action item completion.

Phase III includes certification activation including issuing the TRUSTe seal, providing dispute resolution services for customer data, and access to privacy guidance along with the privacy findings report in TrustArc´s Assessment Manager to support ongoing privacy compliance.

WorkWave, an IFS company, is dedicated to simplifying the complexity of running field service and other fleet-based businesses, large or small – a USD 45+ billion market worldwide. For more information, visit

IFSâ„¢ develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made IFS a recognized leader and the most recommended supplier in its sector. Our team of 3,500 employees supports more than one million users worldwide from a network of local offices and through our growing ecosystem of partners. For more information, visit:

TrustArc powers privacy compliance and risk management with integrated technology, consulting and TRUSTe certification solutions — addressing all phases of privacy program management. Its new name, TrustArc, reflects its evolution from a certification company into a global provider of technology powered privacy compliance and risk management solutions. For further information, see