To ensure it is meeting customer´ needs, Watch Communications announced several steps is it taking to ensure customers remain connected and online during the Coronavirus public health crisis, the company said.
The following measures are being implemented immediately and will remain in effect until April 30, 2020:
Data caps will not be enforced in areas of our network where caps are in place;
WiFi hot zones owned by Watch Communications will be opened for public access;
Additional open-access WiFi hot zones are being deployed in coordination with local officials.
Watch Communications has also accepted the FCC´s “Keep America Connected” challenges and pledges, through April 30, 2020, to:
Increase Internet access by waiving late fees for customers and small businesses;
Not terminate service to people because of their inability to pay bills.
Founded in 1992, Watch Communications is an Internet Service Provider (ISP) using a combination of fixed wireless and fiber technologies to serve residential and business customers throughout Ohio, Indiana, Illinois, Kentucky.