Vonage Holdings Corp. (NYSE: VG) has entered into an agreement to acquire privately held NewVoiceMedia, an industry-leading cloud Contact Center-as-a-Service (CCaaS) provider, for an equity price of USD 350 million paid in cash, the company said.
The acquisition combines Vonage´s robust UCaaS and CPaaS solutions with NewVoiceMedia´s pure-play cloud contact center offerings, providing an end-to-end communication experience for a company´s employees and customers.
NewVoiceMedia is the largest privately owned, pure-play, cloud contact center company globally, and is a recognized provider of the space. NewVoiceMedia is in the Leader´s quadrant of the Gartner CCaaS Magic Quadrant for Western Europe, and was included for the third consecutive year on the Forbes Magazine Cloud 100, a list of the top 100 private cloud companies in revenue, sales growth, valuation and culture.
Vonage is redefining business communications. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.