videodesk has signed a distribution agreement with SoftBank Corp. to bring videodesk´s one-click customer communication and collaboration platform to the Japanese market, the company said.
Through this agreement, SoftBank will introduce videodesk to its customers in Japan as the interactive technology to sell more complex products and services online. SoftBank is already utilizing videodesk on their own site to provide the innovative robot called Pepper to enterprise customers.
Pepper is a robot that can perceive and react to people´s emotions. videodesk´s platform is helping SoftBank improve conversions and deliver a better experience for business customers researching and purchasing Pepper online by giving them a real-time, face-to-face channel to ask questions and complete their purchase online.
videodesk provides a client messaging platform that strings messaging, audio, video, screen-sharing and collaborative moments into a single, continuous thread, enabling companies to communicate over time with their customers.
SoftBank Corp., a subsidiary of SoftBank Group Corp. (TOKYO: 9984), provides mobile communication, fixed-line communication and internet connection services to customers in Japan.