Verint® Systems Inc. (Nasdaq: VRNT) has announced that it has increased its leadership in the Asia Pacific region, according to a recent report from Frost & Sullivan, the company said.
In addition, Frost & Sullivan named Verint as the Contact Centre Optimization Solution of the Year.
In terms of market leadership, Frost & Sullivan´s report entitled, Asia Pacific Contact Center Applications Market CY 2018, credited Verint with a market share that is 30% higher than the number two competitor, across all contact center technologies.
Verint is a global provider of Actionable Intelligence® solutions with a focus on customer engagement optimization and cyber intelligence. Today, over 10,000 organizations in more than 180 countries–including over 85 percent of the Fortune 100–count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more at www.verint.com.