Vancouver Island Health Authority chooses Vocera to improve clinical workflow

Healthcare communications company Vocera Communications, Inc. (NYSE:VCRA) has been chosen by Vancouver Island Health Authority (Island Health) to provide its communication platform for secure text messaging, voice communication and alerts, Vocera said.

Island Health chose the Vocera smartphone solution after collaborative research conducted by the Pharmacy Department and the Information Technology Department showed the mobile application reduced interruptions to patient care and significantly improved clinical communication, workflow and physician response time.

Research showed that when the Vocera solution was used for routine alerts, the average physician response time improved from 5.5 minutes to 3 minutes. In addition, the number of physicians reporting interruptions in patient care fell from 77 to 32 percent. Many physicians and pharmacists reported that the Vocera smartphone application improved the timeliness and safety of patient care. Proven results and favorable responses by care teams helped drive the pilot program to an enterprise communication strategy.

Vocera delivers secure, integrated and intelligent communication solutions that enable care teams to collaborate more efficiently by delivering the right information, to the right person, on the right device, in the right location, at the right time. It is headquartered in San Jose, California, with offices in San Francisco, Tennessee, Indiana, Canada, India, United Arab Emirates and the United Kingdom.