Global mobile network, Truphone, said it has received its grant certificate for US Patent 9131055, for its “anti-tromboning” technology, part of its call recording solution, Truphone Mobile Recording.
The patented technology prevents a call from being sent around the world for recording even if the file has to be held in a particular jurisdiction.
For example, if two New York bankers were working on a deal in London, in accordance with US Securities law, their call must be recorded in New York. If the audio passes between them, this would add a double transatlantic delay. To avoid delays and disruption when recording long distance calls, Truphone´s technology splits a call into two streams, a local stream and a long distance stream.
The long distance stream is sent off to the desired recorder, and the local stream is managed locally via Truphone´s network. When the long distance stream is received by the recording system it sends a signal back to the local server permitting the local stream to go ahead, ensuring all of the call is recorded without disruption or delay. Parties conduct a clear local call that is guaranteed to be recorded with zero impact on quality. The same technique can be applied to transcription of the call or other forms of audio processing.
Purpose-built to record both voice and SMS traffic internationally, Truphone Mobile Recording captures data within the network itself. Data is digitally signed and stored in an encrypted format in either Truphone-hosted facilities or within a customer´s existing recording architecture. Truphone Mobile Recording is currently used by seven of the ten largest banks, and Truphone is developing other value added services for its customers.