For the fifth time in a row and 21st time since 20061, US CellularÂ® (NYSE: USM) is the top ranked wireless carrier in J.D. Power´s Wireless Network Quality Performance Study, the company said.
The national wireless carrier was ranked #1 in the North Central Region2, which includes its ultra-fast network service in Wisconsin and Illinois, and it is the only region that the company is eligible to receive this J.D. Power award.
The 2018 US Wireless Network Quality Performance Study–Volume 2 is based on responses from 36,320 wireless customers. Carrier performance is examined in six regions: Mid-Atlantic, North Central, Northeast, Southeast, Southwest and West. In addition to evaluating the network quality experienced by customers with wireless phones, the study also measures the network performance of tablets and mobile broadband devices. The study was fielded from January through June 2018.
US Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier offers coverage where the other carriers don´t and a wide range of communication services that enhance consumers´ lives, increase the competitiveness of local businesses and improve the efficiency of government operations.