US Cellular, Nokia to provide self-service IoT device management portal to business customers

To enhance the wireless experience for business customers, US Cellular has introduced “ConnectHQ,” a self-service portal that allows customers to manage connectivity to all of their wireless data devices in a centralized dashboard, the company said.

As the Internet of Things (IoT) becomes more established in many business operations, the number of connections a customer will want to manage can range from dozens to tens of thousands, and ConnectHQ gives them control.

ConnectHQ puts the power in the hands of customers and value added partners so they can mass-activate and manage their IoT devices and monitor and get alerted to unusual usage whenever and however they choose. Additionally, business owners can track usage trends over time to right size their operations costs by adjusting data plans through a rich set of controls and reporting tools.

ConnectHQ is powered by Nokia´s connectivity management technology, which manages high volumes of connections from sensors and devices, and offers flexible deployment and modules for capabilities such as billing, mediation, and CRM. Connectivity management is part of Nokia IMPACT, a secure, standards-based platform for building and scaling new IoT services. The Nokia IMPACT IoT platform manages data collection, event processing, device management, data contextualization, data analytics and applications enablement for any device, any protocol and across any application.

US Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier offers coverage where the other carriers don´t and a wide range of communication services that enhance consumers´ lives, increase the competitiveness of local businesses and improve the efficiency of government operations.