CSG® (NASDAQ: CSGS) has announced it has been selected by Unitel, Mongolia´s information communications technology (ICT) group, to provide an end-to-end technology solution that will help drive its digital transformation program and support its rapid growth, the company said.
As part of this new engagement, CSG will deploy Singleview, the world´s most advanced real-time, charging, billing, customer, and revenue management solution to help Unitel boost process agility, enhance customer experience, and reduce costs while providing precision and insights across all operations.
The solution will also leverage CSG´s Interconnect product for managing wholesale, settlement, cost/revenue allocation; Total Service Mediation for real-time usage management and CDR collections; and CSG Activation for provisioning and activation. The CSG solution, backed by partners including Seamless Distribution Systems, will enable Unitel to deliver a wide range of services including prepaid and postpaid mobile, VoIp, IPTV, WTTx broadband access, enterprise services, and DTH and OTT TV.
Unitel is a Mongolian corporate group of information technology companies, offering mobile, IPTV, broadband Internet, DTH satellite, OTT, fiber optic, fixed phone, content production, and distribution.
For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace.