United Airlines said it has launched United Ground Express, a wholly owned subsidiary, to provide ground handling services at select airports.
Although it is a separate company from United Airlines, United Ground Express will align with United´s flyer friendly customer service philosophy. United Ground Express recently began recruiting to place qualified applicants in available positions and launched a new website with additional information, unitedgroundexpress.com.
United Ground Express will provide airport ground handling services — including customer service, station operations, and ramp and cargo services — at select airports around United´s domestic system. At airports with United Express service, the new subsidiary will further enable United to provide its customers with a travel experience that´s closely aligned with its mainline service.
United Ground Express will begin service this fall at select stations, and will also provide ground handling for United´s new service to and from Kalamazoo, Michigan, starting Dec. 9.