Unify Square has unveiled new solutions and enhancements to its integrated Skype for Business (SfB) operations software, PowerSuite, the company said.
The new solutions provide additional reporting, analytics and device management capabilities that help IT departments better predict and troubleshoot issues before impacting end-user satisfaction.
According to a recent Gartner forecast, the UC market is expected to reach USD42.4 billion by 2019.
PowerSuite allows IT departments to respond to technical issues faster with a deeper level understanding of SfB service health. Adding to existing PowerSuite solutions, which address the five key areas of UC management: monitoring, analytics, provisioning, reporting and user experience, customers are empowered to take a proactive approach to resolving problems quickly and appropriately, no matter the configuration.
Unify Square´s software, consulting and smart remote managed services power Microsoft´s Skype for Business deployments. Solutions create actionable insights and help enterprises transform their unified communications infrastructure, delivering enterprise-grade service availability, data-driven end-user satisfaction, and double-digit ROI increases.