UJET Releases SMS Adapter Solution for Enterprise-Level Contact Centers

UJET, Inc., a provider of customer support communications and solutions, has announced the general availability of its new SMS Adapter solution, the company said.

UJET´s new SMS Adapter lets anyone on the Salesforce CRM quickly implement and deploy in-call SMS capabilities and smartphone features such as photos, video, and screenshots in collaboration with their existing IVR system.

Learn more and see the SMS Adapter in action here: http://ow.ly/Gbig50wWLdu

UJET is propelling customer experience into the digital age by empowering support organizations to create intelligent workflows, make data actionable, and create a modern business model where organizations have the tools and technology they need to create an immersive, engaging, and one-of-a-kind experience for their customers.