UJET Adds to Funding for Contact Center Transformation

UJET Inc., a provider of cloud contact center solutions, has raised USD 55 million in a Series C round of funding, bringing the company´s total to just over USD 100 million to date, the company said.

With the adoption of omnichannel customer support and cloud contact center solutions continuing to rise, this new round of funding aims to expand UJET´s sales and marketing teams both domestic and international, and scale its platform with new products and features.

The funding was led by Sapphire Ventures.

UJET is propelling customer experience into the modern age by empowering support organizations to create intelligent workflows, make data actionable, and create a modern business model where organizations have the tools and technology they need to create an immersive, engaging, and one-of-a-kind experience for their customers. UJET is trusted by customer-centric, innovative enterprises including Google, Instacart, Green Dot Corporation, and iZettle, a PayPal service, to automate contact center processes and provide superior experiences that drive higher customer satisfaction. Learn more and request a demo at www.getujet.com.

Sapphire Ventures is a venture capital firm focused on helping innovative technology companies become global category leaders. To learn more, visit https://sapphireventures.com/