Twilio to Power Zocdoc Telehealth Video Service

Twilio (NYSE:TWLO), the cloud communications platform, has announced that Twilio Programmable Video will power Zocdoc´s new free, HIPAA-compliant telehealth video solution, the company said.

Any provider can sign up to use Zocdoc´s Video Service, powered by Twilio, to facilitate all of their virtual appointments — whether their patients schedule a video visit through Zocdoc or not.

Twilio has seen a surge in usage across the platform in response to COVID-19, including a more than 850% increase in peak concurrent participants on its video products and a more than 500% increase in daily video minutes compared with pre-February levels. Usage of Twilio´s platform across its healthcare customers is up more than 90% since its February pre-COVID-19 averages.

As healthcare organizations race to contain and treat the COVID-19 virus´s symptoms, Twilio is offering three months of free use of its Video product for customers in the healthcare space as well as education and nonprofit sectors responding to this crisis if they sign up before June 30. Twilio supports HIPAA eligible workflows on Twilio SMS, Voice, SIP and Video.

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world´s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world´s most demanding applications.