Twilio Provides Backend for Epic's New Telehealth Video Offering

Twilio (NYSE:TWLO), the cloud communications platform, has announced that Twilio Programmable Video will power the new native telehealth offering from Epic, one of the nation´s largest electronic health record companies, the company said.

The embedded solution allows providers to launch a video visit with a patient, review relevant patient history and update clinical documentation directly within Epic.

As demand for telehealth solutions has surged in response to the COVID-19 crisis, virtual care has become a must-have for doctors, nurses, clinicians and millions of patients around the world. Epic mobilized to quickly build its own telehealth platform powered by Twilio´s scalable and secure Programmable Video API.

As healthcare organizations race to contain and treat the COVID-19 virus´s symptoms, Twilio has seen a massive increase in use cases for how cloud communications can help on the front lines. As part of Twilio´s continued commitment to healthcare, Twilio supports HIPAA eligible workflows on Twilio SMS, Voice, SIP and Video.

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world´s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world´s most demanding applications. By making communications a part of every software developer´s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world´s largest organizations — to reinvent how companies engage with their customers.