Twilio Hires Chief Information Officer

Twilio (NYSE:TWLO), the cloud communications platform, has announced that Michelle Grover is joining the company as its first chief information officer, the company said.

As CIO, Grover will be responsible for upleveling the technology systems and processes that drive innovation and growth at Twilio, ultimately empowering the company to better serve enterprise customers. She will report directly to Twilio chief product officer Chee Chew.

Most recently, Grover was the senior vice president of software development at SAP Concur, where she led a global team of mobile and platform engineers that focused on TripIt and the Concur mobile app. Along with her 20+ years of technical experience, Grover also brings to Twilio a deep-seeded passion for fostering diversity and inclusion in tech, especially at the leadership level.

Grover sits on the Advisory Board of Techtonica, a nonprofit that helps guide women and non-binary individuals into the technology industry. In her spare time, Grover volunteers at several organizations that focus on female empowerment and supporting young women interested in S.T.E.M.

Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world´s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world´s most demanding applications.