Tupl, a pioneer in AI-powered network operations automation, has announced SaaS-based versions of its popular applications for Automatic Customer Care Resolution (ACCR), NOC Automation, Network Advisor, and Proactive Care, the company said.
Tupl was first to market with AI-managed network operations automation and is the first to bring those same capabilities to a SaaS offering. The SaaS-based tools make the technology accessible to more wireless carriers worldwide.
SaaS-based network operations automation tools eliminate the common telco industry problem of shelfware (owning or licensing software that is not needed or used). The tools let wireless carriers get started immediately with software that´s always the latest, most up-to-date version.
Founded in 2014 by telecom, big data and AI veterans, Tupl is a pioneer in digital transformation in the telecom industry through AI-powered automation of network operations. Its AI engine, TuplOS, utilizes machine learning and other features to enable faster innovation cycles for network and customer care operations with wireless operators across the US, Japan, Mexico, and Europe. Tupl is headquartered in the US in Bellevue, Washington with offices in Spain, Mexico and Japan.