Global mobile network Truphone has launched SMS recording on all devices.
The new solution addresses a major challenge for many financial institutions that are transitioning away from BlackBerry to iOS and Android, as their SMS communication is no longer recorded. It securely and seamlessly captures, and delivers SMS to a customer´s existing message archiving environment or Truphone´s secure global cloud, irrespective of a user´s location.
Truphone has integrated with the bank´s existing compliance messaging repository supplied by Actiance to ensure continuity of compliant recording. The combined solution minimises the impact of migrating to new devices. The bank now has a secure global platform that achieves scalable compliance for recording SMS.