Travelaer, a digital software provider for the travel industry, has announced a new customer partnership with Finnair to build and launch the airline´s new stopover booking experience, the company said.
Once available, travelers will be able to book stopover, multi city, and other more complicated itineraries in a user-friendly format. The booking engine is being designed to put full control of a better booking experience into customer´s hands by providing them tools that simplify the process.
Finnair is implementing Travelaer´s Travel PaaS, which is designed to integrate an airline´s digital products and services into a single platform, while also allowing users to view their experience through a multitude of screens and devices. Travel Paas will allow Finnair to appeal to an increasing number of customers interested in a stopover experience and improve revenue from these bookings with the addition of ancillary services.
Travelaer builds products for the travel industry designed to improve the customer experience, implementing a ´Customer First´ approach to designing and building B2B2C software. Founded in 2013, Travelaer´s Customers include Finnair, Air Iceland, Icelandair, Europcar, Sata, Azores Airlines, El Al Israeli Airlines and Aeroport Nice Cote D/Azur. Current Travelaer products include Travel Paas, an airline online booking and trip management platform, and Comversational, an enterprise-level automated messaging platform (chat bots) that enables travel companies to automate commerce and customer service via Facebook Messenger and other conversational channels. For more information on Travelaer visit www.Travelaer.com
Finnair flies between Asia, Europe and North America with an emphasis on fast connections via Helsinki, carrying more than ten million passengers annually. In 2018, Finnair´s extensive network connects 19 cities in Asia and 7 cities in North America with over 100 destinations in Europe. The airline, a pioneer in sustainable flying, was the first European airline to fly the next-generation, eco-smart Airbus A350 XWB aircraft and it is the first airline listed in the Leadership Index of the worldwide Carbon Disclosure Project.
The only Nordic carrier with a 4-star Skytrax ranking, Finnair has also won the World Airline Award for Best Airline Northern Europe for the past seven years running. Finnair is a member of oneworld, the alliance of the world´s airlines committed to providing the highest level of service and convenience to frequent international travellers. www.finnair.com