Findings released from a Travel Leaders Group survey indicate that Americans are growing more content with airport security, the company said.
Nearly 68% of those recently surveyed stated they are “satisfied” and only 14.9% said they are “frustrated” with airport security.
The data also revealed a significant decrease in individuals disgruntled with airport security wait times compared to one year ago, and there is a growing%age of travelers enrolling in trusted traveler programs such as TSA PreCheck and Global Entry.
The top security measure travelers wish would change is removal of shoes. Shoe removal has been the top response the past four years in a row.
This is the 9th consecutive year for the consumer travel survey.
The survey includes responses from 2,854 consumers throughout the United States. American consumers were engaged through social media channels such as Facebook and Twitter, as well as through direct contact as travel clients for following Travel Leaders Group companies.
With approximately USD 21bn in annual sales, Travel Leaders Group is one the largest travel agency companies in North America, comprised of approximately 30% of all travel agencies in North America that are wholly-owned, franchised, or member agencies.