Transaction Network Services (TNS) has announced that it is a winner of the 2018 Fierce Innovation Awards: Telecom Edition, the company said.
TNS´ Enhanced Caller ID solution earned the award in the Customer Engagement category, and the company formally accepted the award at the Next Gen Wireless Networks Summit Awards Ceremony in Dallas on October 18th.
The Fierce Innovation Awards is a peer and analyst reviewed awards program from the publisher of FierceWireless and FierceTelecom. The awards identify and showcase outstanding service and equipment developments unveiled during the past 12 months along with those who make them, install them, and deploy them, and seeks out the most evolutionary and revolutionary technologies and services in the industry.
Enhanced Caller ID is a key component of TNS´ Call Guardian robocall detection solution, which is used by the majority of US wireless service providers as well as US landline providers. A recent independent study conducted by Mind Commerce identified TNS´ solution as the best in correctly identifying problematic telephone numbers and best overall accuracy.
Finalists´ applications were reviewed by an exclusive panel of executives from major telecommunications companies. All applications were evaluated based on the following criteria: competitive advantage, ease of use/return on investment, effectiveness, financial impact, and true innovation.
From small rural operators in the US to the largest multi-national carriers, TNS has over 500 operator customers and addresses the full needs of wireless and wireline operators in the US and globally. The TNS Call Guardian robocall detection solution is used by US wireless service providers as well as US landline providers, and is accessible via numerous types of signaling protocols, can be customized by the individual operator, and is available to all types of service providers, including wireless, VoIP, and TDM wireline.