Townes Telecommunications Enhances Broadband Experience

ADTRAN®, Inc., (NASDAQ:ADTN), a provider of next-generation innovative fiber and fiber extension broadband access solutions, has announced that, through its Enabling Communities, Connecting Lives program, Townes Telecommunications has selected ADTRAN´s Total Access 5000 (TA5000) fiber access platform to better serve residential and business customers, the company said.

Townes Telecommunications is deploying the multi-service ADTRAN TA5000 equipped with GPON and VDSL2 technology to enhance broadband services for all seven of the incumbent local exchange carriers that it operates across six states. In addition, Townes Telecommunications will utilize ADTRAN´s Mosaic Subscriber Insight software analytics solution to reduce operational costs, drive new service adoption and increase customer loyalty.

The following ILECs and their communities will benefit from this upgrade:

Choctaw Telephone Company in Southwest Missouri
Oregon Farmers Mutual Telephone in Northwest Missouri
Haxtun Telephone in Northeastern Colorado
Mokan Dial in Eastern Kansas
NEFCOM in Northeast Florida
Pymatuning Telephone in Western Pennsylvania
Walnut Hill Telephone Company in Southwest Arkansas

Townes Telecommunications´ network upgrade will create the capacity to support a wide range of smart home, gaming and video streaming services. ADTRAN was able to help Townes Telecommunications streamline the network planning and deployment process by delivering the fiber and fiber extension products needed to build the best infrastructure based on the specific challenges and market opportunities each of its ILECs face.

With Mosaic Subscriber Insight, part of ADTRAN´s Mosaic Subscriber Suite all-in-one subscriber insight and management software, Townes Telecommunications can manage each of these networks individually and as a unified whole from the access network all the way into the customer´s home or business. Townes Telecommunications will have access to subscriber behavior and usage data, the ability to identify broadband upsell opportunities and identify potential network interruptions to improve the overall customer broadband experience. This allows the service provider to proactively identify subscribers that are provisioned at a higher speed than what they are billed for, address network concerns, increase subscriber satisfaction and generate new revenue streams.