Transaction Network Services (TNS), whose Call Guardian robocall detection solution is used by the majority of US wireless service providers as well as US landline providers, has announced the launch of its new call management platform ReportaRobocall.com, the company said.
The solution gathers feedback from the public about high-risk (scam/fraudulent) and nuisance calls and enables legitimate businesses to dispute the tagging of their phone numbers to help ensure outbound calls are verified, labeled correctly and get through to their customers.
Over the past few years, the automation of outbound calls has been popular with many verticals, such as real estate, healthcare, telemarketing and direct sales companies. Many companies who use automation are legitimate businesses, but some are not. Unfortunately, this technological advancement has also paved the way for fraudsters to illegally bombard innocent consumers with billions of high-risk and nuisance calls each year.
ReportaRobocall.com categorizes legitimate business numbers used for customer contact and is open to all legitimate businesses at no charge. Legitimate businesses can use the website to send their telephone numbers to TNS and will help TNS Call Guardian validate the characterization of their business telephone numbers. ReportaRobocall.com then will help businesses to ensure their legitimate calls reach their intended customers, a benefit for both the calling party and the call recipient.
From small rural operators in the US to the largest multi-national carriers, TNS has over 500 operator customers and addresses the full needs of wireless and wireline operators in the US and globally. The TNS Call Guardian robocall detection solution is used by US wireless service providers as well as US landline providers and is accessible via numerous types of signaling protocols, can be customized by the individual operator, and is available to all types of service providers, including wireless, VoIP, and TDM wireline. For additional information visit here.