TM Forum has formed new strategic alliance with QuEST Forum to accelerate digital business transformation for communications service providers and technology suppliers, the company said.
As the creators of TL 9000 quality management system, with performance benchmarking capabilities, QuEST Forum adds capabilities to TM Forum, focused on IT operations and management, customer experience, digital services interoperability and monetization, and more.
QuEST Forum´s recently launched sustainability framework will also allow TM Forum to grow its expertise and knowledge in sustainability, which is closely related to TM Forum´s focus on emerging growth sectors such as Smart Cities.
Through the partnership, QuEST Forum will extend its benchmarking services to TM Forum´s more than 900 member companies, with the organizations combining their expertise to focus on accelerating digital business transformation.
QuEST Forum is an established industry association focused on improving the quality and sustainability of products and services in the ICT industry.
TM Forum is a non-profit global industry association, which helps its members transform and succeed in the digital economy.