Peachtree City, Georgia-based car wash industry innovator Tidal Wave Auto Spa has sold DRB Systems´ four-millionth FastPassÂ® RFID Tag.
Tidal Wave owner, Scott Blackstock, attributes more than 20 percent of his customer growth to the monthly pass program.
In 2006, DRB Systems, a leader in car wash software and hardware solutions, introduced the FastPassÂ® Wireless Acceptance System. This system uses RFID technology to automate wash menu selections, payment options, and reduce lengthy wait times for frequent, on-the-go customers.
The FastPassÂ® system also provides car wash staffers the ability to focus on selling and customer service, both a big win in the eyes of a car wash owner.
Convenience and security are key, and like many subscriptions, this groundbreaking system allows recurring plan members to securely draft their fee from an electronic payment method of choice.
The FastPassÂ® consists of a tag reader, customer identification tags, and the SiteWatchÂ® FastPassÂ® module. The customer component is a physical tag that adheres to the inside of customer´s car windshield. Each tag is programmed with the customer´s selected wash plan and can even prompt a nearby pay station, or staffer, to conveniently offer a one-time service upsell.
DRB Systems transforms the businesses and lives of car wash operators by providing automated management systems, POS terminals, handheld portable touchscreen terminals, self-pay stations, and loyalty promotion tools to full service car wash, exterior-only car wash, express and flex serve car wash, quick lube, petroleum marketer, and convenience store businesses.