Novitex has extended its more than 20-year relationship and renewed its contract with Thompson Coburn LLP, an Am Law 150 law firm headquartered in St. Louis, with offices in Chicago, Los Angeles, Southern Illinois and Washington, D.C. Thompson Coburn extended and expanded the contract with Novitex consolidating a multitude of services under a single source at all of its office locations, including mailroom management, reprographics, scanning and fax, hospitality, and supplies and records management, the company said.
Novitex will continue its current services, increase its presence at Thompson Coburn´s offices, and incorporate new equipment into its current solution. Novitex has brought integrated technology and innovation to Thompson Coburn utilizing both its proprietary PodTracker and NoviMetrix tracking and reporting applications. These solutions, in addition to its proprietary Legal Link technology, will help streamline previously manual processes, enabling the firm to focus on mission-critical business functions and support us for growth.
Thompson Coburn´s client roster is comprised of Fortune 500, mid-market and smaller clients that work in various industries, emphasizing the need for an experienced, knowledgeable outsourcing partner. Novitex´s expert staff, seasoned through years of experience and extensive cross-training programs, can more fully utilize its workforce to achieve labor reductions and increase service levels. This expertise has enabled the team to attain a nearly 100 percent service level agreement success in the last five years, and a significant reduction in costs.
Novitex is a technology-based, managed services provider that offers a range of mail, print, communications and back office solutions. With a suite of offerings, Novitex manages and connects a document´s full life cycle, breaking down operational silos to create more efficient, cost-effective workflows.