The Three Pillars Of An Investment Manager Relationship

Hilton Capital Management CEO and President, Craig O’Neill put it best when he said, “We balance entrepreneurship with conservatism.”  

When asked by both shareholders and investors from all sectors who wonder how best to weather market volatility, he says there are three constants in his industry and constant change is one of them.  (The other two are constant pressure to perform and constant competition.)

So, he says, work with a financial investment manager or advisor whose firm’s interests are aligned with yours–and of course one who has experience, discipline, and integrity, and a strong process in place that can demonstrate proven, measurable results.

“Experts can’t stress enough how important to it is to have professionals in place who can anticipate market shifts and react or adapt,” he says.

Hilton Capital Management is a privately-held  investment firm. The focus on risk management and capital preservations are the cornerstones of the company philosophy and they pride themselves on managing money in a responsible manner, with a long-term outlook.

The company’s financial philosophy rests on three pillars. These three pillars are solid advice for any investment manager in a client facing role.

1. Craft an investment road map.

This involves taking the time to learn about a client’s strengths, tolerance for risk, and long-term goals, and then applying this knowledge to an effective strategy for how to get there.

2. Develop a long-term strategy.

Using insight into the client’s long-range plans and short-term needs to craft an effective, yet, safe plan of action.

This includes managing and moving assets as needed to harness momentum when the market is strong and minimizing potential losses in economic downturns.

3. Review and revise to adapt to changing circumstances.

The plan should be flexible enough to adapt as circumstances and markets change without exposing the client to undue risk. Clients should have enough liquidity to provide comfort and flexibility while enabling adequate growth and maneuverability

The Business Side Of The Equation

On the other side of the manager/advisor and client relationship are the business essentials. The three pillars here are:

1. Client education.

Clients should always be kept fully informed and in the loop about their financial health, inverting decisions, and potential problems. This allows a true partnership that benefits advisor and client.

2. Support.

Advisors and wealth managers should provide support on-demand by being reachable over a range of platforms during business hours and for emergency consultations. Service should be personalized and robust.

3. Effective, timely communication.

Clear communication is the backbone of any successful partnership. Any information should be conveyed in such a way that the client understand the implications of every move and factor, and it should be performed in an honest, timely manner.

The financial landscape is always changing, but having the right tools and a seasoned consultant to guide you to long-term growth will make the road to financial freedom a little less bumpy.