Texas Health Aetna, CareSignal Launch Free COVID-19 Advisory Service

Texas Health Aetna and CareSignal, in partnership, have launched a free, text-based service providing expert guidance and tips on staying healthy during the COVID-19 outbreak, the company said.

The service is available to the Dallas-Fort Worth metroplex community, without charge, in English and Spanish.

Anyone can text THA to 67634 and follow a few simple prompts to begin receiving updates related to COVID-19. The recommendations are based on the latest guidance from the US Centers for Disease Control and the Texas Department of Health and Human Services.

The new service is an extension of Texas Health Aetna´s broader partnership with CareSignal to increase engagement and proactive care coordination for members with diabetes, hypertension and other chronic conditions. In addition to increasing public awareness and safety, Texas Health Aetna is using the texts to increase their members´ access to care and reduce the strain on hospitals by encouraging the use of their free, integrated telehealth service, Anytime-MD.

Leveraging the strengths of two organizations, Texas Health Aetna welcomes a simpler, better approach to health care in the Dallas-Fort Worth community. This local plan pushes the status quo of traditional health care plans and systems to create integrated solutions and comprehensive care close to your home. Texas Health Aetna is committed to providing access to affordable, high-quality health care services and delivering personalized member experiences. For more information about Texas Health Aetna, visit www.texashealthaetna.com.

CareSignal is a scalable remote patient monitoring platform that improves payer and provider performance in value-based care by engaging and identifying rising-risk patients. Care teams receive real-time alerts enabling real-time prioritization and outreach, and patients respond to evidence-based questions via text messages or phone calls. CareSignal amplifies care teams, improving clinical outcomes, and delivering financial returns for over two dozen conditions such as CHF, COPD, diabetes, depression, and more. For more information, visit caresignal.health.