TeleTech Holdings, Inc. (NASDAQ: TTEC) said that Technology Solutions Group (TSG), part of TeleTech Technology, has been designated a Skype for Business Launch Partner.
The designation has been granted to a select group of Microsoft-certified Gold and Silver Communications partners globally. As a member of this group, TSG is recognized for its expertise in Unified Communications (UC) and Voice technologies, along with its proven track record in successful Skype for Business and Microsoft Lync deployments.
Microsoft created the Launch Partner designation to provide customers with a list of partners fully qualified and equipped to deploy the latest release of Skype for Business, including cloud PBX and PSTN calling and conferencing capabilities.
Launch Partners must offer a full range of professional services in support of Skype for Business, from solution architecture to deployment and support. They must also partner with qualified hardware and software providers in delivering their Skype for Business solutions.
TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the company helps its clients acquire, retain and grow profitable customer relationships.