Tech helps Charleston Area Medical Center reduce congestive heart failure readmissions

Charleston Area Medical Center (CAMC) has documented reduced readmissions for congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD) and other chronic conditions after launching a comprehensive strategy supported by the SmarTigr interactive patient engagement and education system from TeleHealth Services, the center said.

The four-hospital system in West Virginia reversed a trend of rising readmissions. CAMC reduced their readmissions for CHF by more than 22% and COPD by almost 30% in early 2016 compared to the previous year. Readmissions were also reduced for pneumonia.

The addition of TeleHealth Services´ integrated patient engagement system provides the technology foundation for improved patient-specific education. Interactive patient engagement solutions meet both the patient and hospital needs by creating clinical workflow efficiencies and engaging patients and caregivers across the recovery continuum. Better coordinated care with more empowered patients favorably impacts health outcomes.

The SmarTigr system integrates smart TVs, hospital software platforms and mobile applications with a library of interactive videos designed to educate patients about their care and medications.

Charleston Area Medical Center is a nonprofit, 956-bed, regional referral and academic medical center with more than 7,500 employees.

With more than 2,500 healthcare clients across the country, TeleHealth Services provides integrated patient engagement technology and communications solutions for the healthcare market. Headquartered in Raleigh, N.C., TeleHealth Services is a division of Telerent Leasing Corporation.