TBI replaces legacy telephony system

8×8, Inc. (NYSE:EGHT), a Software-as-a-Service provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform, has announced that TBI Inc., one of the nation´s largest privately owned master agents and technology distributor, is now operational on 8×8 X Series, realizing easier collaboration and greater mobility for employees as well as significant savings for their business, the company said.

TBI´s rapid growth and the impending obsolescence of the company´s previous phone solution meant it was the right time to install a new communications system. Transitioning from a legacy ShoreTel deployment, TBI turned to 8×8 for a company-wide Unified Communications as a Service (UCaaS) solution.

Having recently relocated to a new, larger Chicago headquarters, the 230-person organization now leverages 8×8´s X Series platform. 8×8 X Series provides employees the flexibility of a robust, cloud-based communications platform with voice, video, chat and other features for use in the office, at remote locations and on mobile phones. 8×8´s mobile application ensures TBI´s team is no longer tied to desk phones in the office and remote employees have the same productivity tools. As part of the switch, TBI was able to migrate legacy handsets into the new X Series service.

TBI is the nation´s third-party technology distributor. Since 1991, it has assisted Systems Integrators, VARs, MSPs, IT consultants and more in advising and sourcing the right technology solutions. For more information visit www.tbicom.com.

8×8 is transforming the future of business communications as a Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8×8.com.