Tata Consultancy Services (BSE: 532540) (NYSE: TCS) and JetBlue have expanded their relationship to optimize and transform key business channels and enhance digital customer touch points, the company said.
During a three-year relationship, JetBlue has leveraged TCS´ airline industry expertise and global talent to develop new platforms, and for quality assurance and infrastructure services. As part of a recently signed strategic agreement, TCS will manage several additional programs alongside JetBlue, including modernization of the airline´s IT Foundation platform to enhance data analytics and operational agility, and developing innovative tools for customers and JetBlue crewmembers.
TCS said it plans to expand its innovation center in Pune, India, over the next two years to support critical JetBlue digital initiatives, complementing the US-based JetBlue team, as well as TCS team members in the US and Mexico.
Tata Consultancy Services Ltd. is a global IT services, consulting and business solutions organization that generated consolidated revenues of USD16.5 billion for year ended March 31, 2016.