Talkdesk Launches Solutions to Serve Companies in Need of Agents

Talkdesk®, Inc., the cloud contact center for innovative enterprises, has announced Talkdesk CXTalent™, a talent job platform for agents, supervisors and system administrators that connects skilled individuals seeking work-from-home jobs with innovative companies hiring contact center workforce, the company said.

Talkdesk CXTalent helps companies in need of well-trained customer service staff to alleviate the additional inbound support pressure many industries are experiencing as a result of the coronavirus (COVID-19) pandemic. Simultaneously, Talkdesk CXTalent functions as a matching service for both customer service industry veterans and newcomers. With free training available through Talkdesk Academy™, job seekers can develop essential skills through four progressive levels of coursework and Talkdesk certifications.

Talkdesk® is the cloud contact center for the customer-obsessed. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of support and sales teams and their end-customers, resulting in higher customer satisfaction, productivity and cost savings. Over 1,800 innovative companies around the world, including IBM, Acxiom, 2U, Trivago and Peloton, rely on Talkdesk to make customer experience their competitive advantage. Learn more and request a demo at www.talkdesk.com.