Talkdesk increases customer service capabilities for mobile app delivery services

Talkdesk®, Inc., the cloud contact center for innovative enterprises, has announced Glovo selected Talkdesk as its contact center solution, the company said.

Glovo is an on-demand courier service that purchases and delivers any product through its mobile app. As one of the fastest-growing delivery players in Europe, Hispanic America and Africa, with more than 2,400 agents spread across 16 call centers in 13 countries, Glovo needed a scalable and customizable cloud solution to accommodate its rapidly growing customer service operation and integrate easily with its existing CRM databases.

Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Learn more and request a demo at