Talkdesk®, Inc., the cloud contact center for innovative enterprises, has announced the appointment of Vasili Triant as chief strategy officer (CSO), further strengthening the company´s executive management team, the company said.
Triant will lead the organization in identifying and evaluating large-scale strategic opportunities while advancing global market position of the industry´s fastest-growing contact center solution. He will report directly into Talkdesk chief executive officer (CEO) Tiago Paiva.
Triant joins Talkdesk with more than two decades of leadership in the highly competitive contact center, unified communications (UC) and Software as a Service (SaaS) spaces. He most recently served as general manager and vice president of Cisco´s contact center business globally, where he led product and engineering.
In his newly created executive leadership role, Triant will oversee execution of Talkdesk business initiatives and identify important investments, corporate development opportunities, partnerships and alliances.
Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,800 innovative enterprises around the world, including IBM, Acxiom, 2U, Trivago and Peloton, rely on Talkdesk to power their customer interactions. Learn more and request a demo at www.talkdesk.com.