Talkdesk said it has announced a USD6 million extension round of the Series A with strategic investment led by Salesforce Ventures and participation from Talkdesk´s existing investors, DFJ and Storm Ventures.
Talkdesk said it will use these new funds to expand its engineering, product and sales teams.
With this latest round of funding added to the Series A, Talkdesk has raised a total of USD21 million in this round.
Talkdesk has developed a cloud-based call center software solution that offers an entirely new alternative to a market dominated by decades-old technology–enabling nimble companies to deploy a robust call center software solution in minutes.
Talkdesk is an easy-to-use, cloud-based call center software solution that helps businesses improve customer interactions, while simultaneously reducing costs.
Salesforce Ventures–Salesforce´s corporate investment group–invests in the next generation of enterprise technology to help companies connect with their customers in entirely new ways.