Talkdesk announces new app marketplace

Talkdesk has launched AppConnect, a new app marketplace that expands the world´s contact center software to include integrations with new partners, the company said.

The initial AppConnect offering includes apps from 16 launch partners with more apps to be added later this year.

Talkdesk is next-generation cloud-based contact center software that helps you deliver delightful customer service. The intuitive browser-based interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower agents to have personalized, effective conversations with customers.