T-Mobile introduces phone scams protection technology

T-Mobile (NASDAQ: TMUS) has begun rolling out Scam ID and Scam Block to customers to safeguard them from scam calls, the company said.

With Scam ID, customers are automatically alerted when an incoming call is likely a scam.

And, when customers enable Scam Block, T-Mobile will stop scam calls before they ever reach them.

These free new customer protection features are powered by patent-pending T-Mobile technology built right into the carrier´s advanced network — which also means scam blocking works on every single phone on T-Mobile´s network.

Phone scams come in all shapes and sizes, from the IRS scam to Medicare cons to “free” travel to credit card scams and countless others. These phone scams are run by fraudsters who are often armed with robocalling technology enabling them to target vast numbers of people and make tens of thousands of calls a minute with the sole purpose of cheating people and separating them from their money.

When someone calls a T-Mobile customer, as soon as that call reaches the T-Mobile network, patent-pending technology analyzes it — in milliseconds — against an advanced global database of tens of thousands of known scammer numbers.

The database is kept up-to-date in near real-time by analyzing every call that comes into the network with behavioral heuristics and intelligent scam pattern detection. When a match is found, the T-Mobile network tags the incoming call and warns the customer that it´s likely from a scammer. Because of the way T-Mobile´s network manages voice traffic, it is capable of analyzing every call to identify and block scammers.

T-Mobile is enabling Scam ID and Scam Block on a rolling basis beginning with T-Mobile ONE customers. New T-Mobile ONE customers will automatically get Scam ID beginning April 5.

T-Mobile US delivers wireless experiences to 71.5 million customers. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS.