Syniverse has signed an agreement with Cable & Wireless Seychelles to help the operator improve roaming experiences for inbound and outbound roaming customers, the company said.
The agreement builds on a multiyear relationship and marks another step in Cable & Wireless Seychelles´ ability to deliver the highest level of roaming experience and maximize revenues in a rapidly growing tourism market.
LTE roaming has become a critical mobile service in the Seychelles as the number of tourists and visiting, or inbound, roamers has soared over the past few years and far exceeded the nation´s 94,000-plus citizens.
To help Cable & Wireless Seychelles better manage the roaming experiences for this growing number, Syniverse will implement Syniverse Network Monitoring and Alerting as part of its global, reliable and secure platform.
The service uses Syniverse´s roaming-data-monitoring product, Total Visibility, to provide a holistic approach to roaming that enables operators to efficiently and proactively solve subscribers´ problems and tailor their individual experiences in real time.
Syniverse´s agreement builds on a long-standing customer relationship with Cable & Wireless Seychelles as well as on Syniverse´s recent LTE work. Syniverse began working with Cable & Wireless Seychelles in 2008 with the implementation of data clearing services offered through Syniverse´s Revenue Management portfolio, built on the relationship with the use of Risk Management services and GRX services, and most recently expanded the relationship with the implementation of LTE roaming service.
Syniverse is the global transaction processor that connects approximately 1,500 mobile service providers, enterprises, ISPs and OTTs in nearly 200 countries and territories, enabling seamless mobile communications across disparate and rapidly evolving networks, devices and applications.