8×8, Inc. (NYSE:EGHT), a provider of global cloud communications and customer engagement solutions, has announced it has been selected by Swisher International, Inc., one of the world´s largest cigar companies, to enhance communications and collaboration across its 1,300-employee global organization in order to deliver exceptional customer experiences, the company said.
Swisher International, headquartered in Jacksonville, Florida with manufacturing facilities in Wheeling, West Virginia and Santiago, Dominican Republic, exports cigar products to over 80 countries. With globally distributed employees, partners and customers, the company realized it needed to replace disparate cloud systems with a modern, unified cloud communications, collaboration and contact center solution to enable a higher level of customer engagement and accelerate the next phase of global growth.
After extensive review of cloud solutions, Swisher selected the easy to deploy and manage, integrated 8×8 Virtual Office and 8×8 Virtual Contact Center solutions, which will allow Swisher International employees, partners and customers to seamlessly communicate, collaborate and engage across all of its global locations at any time on any device or channel.
8×8 is a provider of global cloud communications and customer engagement solutions to over a million business users worldwide, empowering them to deliver exceptional customer experiences. For additional information, visit www.8×8.com.