Startek, Inc. (NYSE: SRT), a global provider of customer experience management solutions, is rebranding Aegis, which it acquired in July 2018, and the combined entity will go to market under the global Startek brand, the company said.
Over the past year, Startek has transformed into a global leader delivering extraordinary customer experiences (CX) by offering best-in-class performance, a client-centric focus, passionate CX experts, and a purpose-driven, tech-enabled and collaborative culture with industry-leading technologies.
As part of this announcement, Aegis LISA, an industry social media and reputation management solution, is being rebranded as LISA. LISA collates customer insights and intelligence from social media sites, news media, and other online sources. By integrating external, online data with internal data and CRM systems, LISA creates holistic customer profiles, enabling Startek CX experts to provide real-time, personalized, and effortless customer experiences.
Startek is a global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. The company has more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients. To learn more about Startek´s global solutions, visit www.startek.com.