Sprint (NYSE: S) has been selected to provide Telecommunications Relay Service (TRS) and Captioned Telephone (CapTel) services to the state of Maine, effective January 1, the company said.
The Maine Telecommunications Relay Service Council (MeTRS) chose Sprint Accessibility technologies for its Maine Relay Service.
Maine Relay Service is accessed by dialing 711, and is available 24 hours a day, 365 days a year. It is a “relay” or service that enables those who are deaf, deaf-blind, hard of hearing, or speech disabled to communicate with traditional telephone users through a specialized text telephone and third-party operator called a relay operator. All calls are completely confidential.
While the use of traditional relay services has declined due to advanced technologies, the use of captioned telephones (CapTel) and Relay Conference Captioning (RCC) for those who are hard of hearing continues to increase. Traditional relay, CapTel and RCC are all administered by the MeTRS.
RCC is a free service for anyone who is deaf or hard of hearing to engage in meetings (in-person or remote), group conversations in a videoconference and multi-party conference call. Using the same high-quality captioners that produce closed captioning for television, RCC users receive real-time text streamed to any connected device.
The TRS Council is a legislatively created body that oversees the deployment of Relay Service in Maine, including having the responsibility for choosing the State Relay provider. In addition, the Council has oversight of outreach efforts in the State, and the Council has the authority to enter into pilot projects to promote telecommunications services for the Deaf and Hard of Hearing in Maine. The Council is funded through the Maine Universal Service Fund.
Sprint is a communications services company that creates more and better ways to connect its customers to the things they care about most. Learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.