Spirent Communications plc (LSE:SPT), the trusted provider of test, measurement, assurance and analytics solutions for next-generation devices and networks, has announced accelerated expansions of critical network automation capabilities for top North American mobile operators, the company said.
After successful initial rollouts of Spirent VisionWorks for unified service assurance, these operators are significantly expanding the deployments to automate more than 50 different operational, engineering and customer care functions. The deployments will deliver seven-times faster service activation, millions in cost savings and higher-quality, differentiated market offerings.
Consumers, enterprises and vertical industries have become accustomed to seamless cloud-based experiences with flawless performance. To better compete, mobile operators must bring new, differentiated services to market more quickly and at much lower costs. Automation makes this possible by streamlining processes like service rollout, quality monitoring, problem resolution and customer care. This approach requires fewer resources, helps the operator move faster, and delivers optimal performance and quality.
Spirent´s pioneering LSA solutions rapidly automate network processes, with return on investment realized in as little as 12 months. In the company´s expanded North American VisionWorks deployments, which are taking place in the United States and Mexico, it is bringing its latest service assurance capabilities to mobile emergency, VoLTE, data and messaging services.
This includes automation of service activation, SLA performance monitoring, multi-tiered customer care issue resolution, call handling and more. The company´s VisionWorks Virtual Test Platforms are a key component of these deployments, supporting migration away from physical probes to flexible, software-based virtual test agents that make it cost-effective to proactively monitor services virtually anywhere in the network.
Spirent offers test, measurement, analytics and assurance solutions for next-generation devices and networks. The company provides products, services and information for high-speed Ethernet, positioning and mobile network infrastructure markets, with expanding focus on service assurance, cybersecurity and 5G. Spirent is accelerating the transition of connected devices, network equipment and applications from development labs to the operational network, as it continues to innovate toward fully automated testing and autonomous service assurance solutions.