Spendgo launches new customer loyalty solution

Epson America, Inc., a supplier of value-added Point of Sale (POS) solutions, and Spendgo, a provider of personalized customer engagement solutions for mobile apps and online stores, have integratd Spendgo´s new platform with Epson´s OmniLink® Merchant Services (OMS), the companies said.

Spendgo delivers enhanced customer loyalty, offer management and engagement solutions ideally suited for QSR, retail and convenience stores.

The solution is already in place at Black Bear Diner in Tempe Arizona, a family dining restaurant with menu options offering large portions of home-style comfort food for breakfast, lunch, dinner and dessert.

Spendgo´s new platform consists of a guest terminal to connect with guests at every transaction using SKU data, video, and personalized content. It offers plug and play integration with customers´ POS as well as many 3rd party services, the ability to build custom loyalty programs, run email or SMS campaigns, and generate marketing insights.

Spendgo, located in San Francisco, California, helps businesses create digital customer loyalty programs and marketing campaigns that are particularly well suited for in-store, mobile, and online businesses. Companies can send offers via email or text, and integrate offers with the POS system so a customer can redeem incentives on the spot.

Founded in 1975 and headquartered in Long Beach, California, Epson America is the US affiliate of Japan-based Seiko Epson Corporation, a global manufacturer and supplier of high-quality technology products that meet customer demands for increased functionality, compactness, systems integration and energy efficiency.