Southwest Airlines has announced it has changed cleaning protocols as the airline resumes flying more routes during the COVID-19 pandemic, the company said.
The airline is only disinfecting tray tables, while moving back to their normal cleaning and tidying process outlined in employee manuals.
Southwest Airlines is asking flight crews and ramp agents to turn aircraft faster, as the carrier begins to ramp up their schedule and turn aircraft faster. In a memo obtained by FlyerTalk and verified by USA Today, the airline will only have one ramp agent disinfecting tray tables only to combat the COVID-19 pandemic.
The new cleaning policy was developed after gathering feedback from both employees and customers. After experimenting with five different procedures at Dallas Love Airport (DAL), the airline came up with the new cleaning process.
The carrier will continue enhanced cleaning every night, while completing an electrostatic deep cleaning every 30 days.