Southwest Airlines Co. (NYSE: LUV) has announced it has issued a promise to employees and customers to make safety its top priority from check-in to deplaning the aircraft, the company said.
The Southwest promise encompasses additional cleaning practices across the fleet and throughout the day; implements modified procedures to support distancing and contact-free interaction; and it equips employees with additional protection and policies to bolster their ability to safely transport Southwest customers and each other.
The carrier bolsters safety-minded practices with additional cleaning throughout the day onboard aircraft and in airports, new personal protective gear requirements for employees and customers, and modified boarding procedures to enhance distancing.
In its 49th year of service, Dallas-based Southwest Airlines Co. had a customer base topping 130 million passengers in 2019. In peak travel seasons during 2019, Southwest operated more than 4,000 weekday departures among a network of 101 destinations in the United States and 10 additional countries.